Happy New Year CMSA Atlanta Members and Guests!!!!  Wishing you all a very Happy and Prosperous New Year!!  

The CMSA SE Education Coalition cordially invites you to join us at the January 2026 Educational Webinar

Host Chapter: Atlanta, GA

Date: January 27, 2026

Time: Networking 6:00 PM - 6:30 PM, ET - Presentation 6:30 PM - 7:30 PM, ET

Title: 

The Ethical Use of Artificial Intelligence in Healthcare: Integrating Case Management, Utilization Review, and Human Collaboration 

Artificial intelligence (AI) offers significant potential to enhance efficiency, accuracy, and personalization across healthcare, particularly within case management (CM) and utilization review (UR). However, realizing these benefits requires a strong ethical foundation that ensures AI supports healthcare professionals. Ethical AI integration depends on core principles such as transparency, fairness, accountability, and equity. This includes using representative, bias-mitigated datasets; ensuring algorithmic explainability; protecting patient privacy, consent, and autonomy; and establishing robust oversight and regulatory structures. 

Within human-in-the-loop models, clinicians and case managers can leverage AI for tasks such as data processing, chart review, predictive modeling, and denial management while maintaining ultimate authority and clinical judgment. Thoughtfully designed AI systems can identify care gaps, support targeted interventions, and advance equitable care; without proper safeguards, they risk reinforcing disparities or undermining person-centered values. As AI continues to evolve, interdisciplinary collaboration, continuous monitoring, and adaptive ethical frameworks remain essential for responsible adoption. 

Attendees will leave this session with a clear understanding of the ethical considerations necessary for safe and effective AI use in CM and UR; the role of human oversight in maintaining clinical integrity; and practical strategies to mitigate bias, protect patient rights, and ensure algorithms support equitable, person-centered care. They will also gain insight into real-world applications where AI augments workflows without sacrificing professional accountability or patient trust. 

Learning Objectives 

Learners should be able to: 

1. Describe the ethical principles relevant to AI deployment in case management and utilization review. 
2. Explain the role of “human-in-the-loop” and human collaboration in ethically integrating AI into CM and UR workflows. 
3. Recognize the potential risks and equity concerns associated with AI use in healthcare and propose strategies to mitigate them. 

Speakers: 

Dr. Heaven Provo, MBA, DNP, RN, CCM, PHNA-BC, NE-BC, LNFA, CAHIMS, FCM

Ben Parkison, MBA, MS Eng 

Continuing Education: 1 Ethics CE for Nurses, Social Workers, and Case Managers who attend the full webinar and return the post-test and program evaluation, pending

Cost:

CMSA Members: Free

CMSA National Members: Free

Guests: $25.00

To become a member of CMSA, visit https://cmsa.org/membership

Register Here: https://cmsaatlanta.starchapter.com/meetinginfo.php 

Continuing Education Sponsor: longtailhealth.com

Dr. Heaven Provo, MBA, DNP, RN, CCM, PHNA-BC, NE-BC, LNFA, CAHIMS, FCM, has over 20 years of experience in healthcare. She holds a Doctorate in Nursing Practice and a dual master’s in business & nursing, accompanied by multiple board certifications. Dr. Provo is the immediate past president of the CMSA Houston/Gulf Coast Chapter and currently serves as a subject-matter expert at LongTail. Her objectives focus on improving patient outcomes and on engaging care teams to serve as change agents within their respective care settings. Heaven has been responsible for leading operations within health plans, large medical systems, accountable care organizations (ACO), and rural community hospitals with excellent results. Her initiatives have improved clinical & fiscal outcomes, utilization, and care delivery metrics (e.g., reduced readmissions, improved quality measures/care gap closure, and increased throughput while mitigating avoidable costs). Dr. Provo prides herself on facilitating excellent patient care and inspiring the next generation of nurses through innovation, technology, and evidence-based care delivery. 

Ben Parkison, MBA, MS Eng brings over two decades of experience designing and scaling advanced technology systems across aerospace, enterprise software, and healthcare. He holds a Master of Business Administration and a master’s degree in engineering, with early career work focused on modeling complex technical, operational, and economic systems in the aerospace and aviation industries. Since transitioning into the technology startup ecosystem, Ben has spent more than ten years building and leading products based on emerging technologies, including early applied artificial intelligence and, more recently, large language model–driven systems. Ben entered healthcare in 2019, applying advanced analytics and AI to revenue cycle, prior authorization, and denial management challenges. As Head of Product at Long Tail Health Solutions, he partners closely with clinicians, physician advisors, and healthcare operators to translate clinical judgment, policy, and regulatory complexity into scalable, compliant technology. His focus is on applying AI to reduce administrative burden, improve access to affordable care, and support care teams in delivering high-quality, patient-centered outcomes in real-world healthcare settings.

Tickets

$0.00 CMSA Atlanta Member

$0.00 CMSA National Member

$25.00 Guest

$400.00 Monthly Sponsorship for Education Meetings 2026